Tahoe Beach Privacy Policy
Customer privacy is very important us. Please read carefully to find out what information is used for private versus public matters.
This privacy policy explains what personal information is collected through our various online channels, how that information is used, to whom it's disclosed, and how it's safeguarded. This policy applies only to personal information collected through the online channel where this policy is displayed or linked, such as the Web site or Site (www.tahoebeachbody.com); our mobile websites, microsites; Tahoe Beach pages on social media sites, such as Facebook, Twitter or YouTube ("social media pages"); and mobile sites of Tahoe Beach that display or link to this policy. By "personal information" we mean your identifying information (like name, home address, and email address), and possibly descriptive information (like tastes and preferences) if coupled with your identifying information ("personally identifying information"). We may refer to Tahoe Beach as "we," "us," or "our" throughout this privacy policy.
WHAT PERSONAL INFORMATION IS COLLECTED AT OUR WEB SITE OR ONLINE CHANNEL WHERE THIS POLICY IS DISPLAYED OR LINKED AND HOW IS IT USED?
1. Information Collected Directly from You and Others through this Site or online channel
We collect personal information directly from you to do all the things typically associated with electronic and mobile commerce Web sites. Examples of the information we collect include name, address, telephone number, mobile phone number, email address, personal preferences, credit card number, purchase and ordering information, demographical information, and sizing information.
This information is collected at various places: for instance, when you check out with your online order; subscribe to mailers, and email offers; participate in surveys or contests; or interact with special-event or program offers.
We collect information about you. And, when you provide it, we collect information about those you know. For example, we collect your gift recipient's contact information to process your gift orders.
On our social media pages we collect information about you and, if you allow, about your friends on the social media site, through (1) an application or form accessed through a Tahoe Beach social media page which links to this privacy policy, and (2) through our shopping page located on our social media pages.
We use this collected information to do things like:
- Process your online orders.
- Personalize your online experience with content and offers that are tailored to your interests.
- Provide customer service, whether it's responding to a request or following up on an order.
- Include you in surveys and contests.
- Facilitate networks of online social activity centered around our products and services.
- Manage and develop Tahoe Beach's business and operations.
- Enable you to interact with third-party content service providers, whether by linking to their sites, viewing their content within our Web environment, or by viewing our content within their Web environment.
- Market our products and services (for instance, by adding you to our email or mailing list when you make an online purchase).
In addition, Customer Conversations or Stories are available on the Website and may be available on other Tahoe Beach online channels where this policy is displayed or linked. These features enable you to post your content, such as comments, product reviews, images, audio and similar content. If your content complies with our rules and terms of use, any portion of it may be published on our Web site(s), and in our stores, emails, online marketing, mobile sites, social media pages, microsites, mailers, and other media. This published content could identify details concerning you.
2. Information We Observe or Collect through Technology
a. Navigational and Location Information
When you visit this Web site or an online channel where this policy is linked, we collect navigational information, such as browser type and version, service-provider identification, IP address, the site from which you came, and the site to which you navigate. Navigational information is largely anonymous in the sense that it doesn't contain your name, address, phone number, email address or other information that directly identifies you. However, we may associate this navigational information with your personal information if you provide it. When collecting the IP address, we may also be able to determine location information such as city, state, country, a designated marketing area and the ISP being used. We will also collect the type of mobile device you are using when connecting to our mobile website so we can provide the mobile website version best suited for your device.
b. Cookies
To better understand what you do while on our site, we use a browser feature known as a cookie via Google Analytics. A cookie is a small data file that's stored by your Web browser on your computer or device. It's used to do things like see how you navigate our Web site, and remember you and your online purchases when you return. This helps us improve our site, provide better customer service, personalize your online experience, and personalize offers to you based on your unique tastes, location and/or purchase history.
Overall, this technologies may be used to help us see which of our interactive experiences online users like most: for example, by keeping track of the number of times a video, widget or other media is accessed or embedded on social networking sites; and on which social networking sites it is embedded, based on inquiries that are sent to our Web site.
Cookies also allow us to associate your online navigational or transactional information with any personal information you provide or we otherwise collect (such as name, address, phone number, email address, and IP address). We'll associate this information only for our purposes: to deliver products and services to you; to improve our business; to transact business; and to market our products and services through a variety of media like email, mobile advertising, and direct mail. As an example, we may use cookies to keep track of what you put into your shopping bag. That can help us contact you if your online session is disrupted in mid-purchase, resulting in an abandoned cart. We can also use this technology to determine whether you'd be interested in participating in special events, given your preferences. The end-result is a more personalized experience that's tailored to your needs and tastes.
3. Information Others Observe or Collect through Technology
Third-party service providers help us analyze our visitors' site and purchase preferences, and other service providers may help us deliver ads to you about our products through banner ads when you visit other web sites (often referred to as "online network advertising"). The following provides more information about these service providers and the choices you have with respect to their services.
a. Analysis
We contract with analytics companies to better understand your use of our Web sites, mobile sites, microsites, social media pages and Web capabilities like embeddable widgets.
b. Advertising
We contract with third-party advertising companies that, in turn, collect non-personally identifying information by placing cookies on your browser when you visit us at our Web site and we may also use these third-party advertising cookies on our mobile sites, microsites, and social media pages. These companies may use information (not including your name, address, credit card information, e-mail address, or telephone number) about your visit to deliver our ads on this and other Web sites through their online advertising networks. These companies also provide this information to us which we, in turn, use to gauge how effective our ads are.
HOW MAY YOU INTERACT WITH THIRD-PARTY WEB SITES AND CONTENT?
We may enable you to navigate to third-party sites and services, or otherwise display third-party content. We do this for your convenience. We don't endorse, or generally have any affiliation with, these third parties. And we don't control and aren't responsible for their Web practices. Whether their content appears within our Web environment (like a map frame), or you leave our Web site for another site to view it, the terms, conditions, and privacy policies of those third-party sites govern your online experience (unless we have also linked our privacy policy and/or terms and conditions to some portion of the third-party site). Please view their terms of service and privacy policies if you have any question about their practices.
Here's a partial list of the sites or content of these third parties:
1. Interactive Maps
We may facilitate easy access to the online maps of content providers like Google, Microsoft, and Yahoo! There you can get quick location, driving, and contact information for our stores.
2. Sweepstakes, Contests, and Survey Sites
We may rely on the expertise of third-party service providers to run sweepstakes, contests, and surveys. Navigation to these sites may be seamless so that it appears you're still in our Web site environment. In these cases, the third-party's privacy policy may apply to any personal information you provide in connection with the event. So please take note of who's running the event in question; and the terms, conditions, and policies that apply.
3. Social Networking or Other User-Generated-Content Sites, and Other Websites
We may at times facilitate easy access to third-party sites, like social networking sites and other sites that host user-generated content. This may include easy click-through access or even "single-sign on" to these sites. The privacy policies of these third parties apply to the information collected by the third parties at these sites.
Our privacy policy, too, will apply at these sites if we display our content and feature our privacy policy there-but only to the extent that you directly provide us with your personal information, or we collect or observe this information through technology (as described above in Information We Observe or Collect through Technology). In these cases, we will display or link our privacy policy and terms and conditions. For example, you may find a third-party social media site (e.g., Facebook) where you can interact with us through a frame. In this example, our displayed or linked privacy policy would apply to activities within that frame; the third-party's privacy policy would apply otherwise. Check all applicable policies when visiting such sites.
Note too, the social media sites where Tahoe Beach has it social media pages may provide aggregate information and analysis to us about visitors' use of these social media pages. The analysis that is provided allows us to better understand and analyze our user growth, general demographic information about the users of our social media pages and interaction with content on our social media pages.
4. Third-Party Rewards or Membership Programs
We may interact with certain unrelated companies that offer their customers memberships to participate in programs, which may include rewards for purchases from us. If you become a member of one of these programs or purchase something from us at this Web site through such a program, we may provide the company administering the membership program enough information about you or your purchase (like contact information, transaction date, transaction amount, and order number), to enable it to honor your membership.
We are not responsible for the privacy practices of the companies sponsoring these membership programs. Their terms, conditions, and policies apply to any information that's provided to them to further their programs.
WHAT INFORMATION DO WE SHARE WITH THIRD PARTIES OR AFFILIATES (OR WHAT INFORMATION MAY THEY ACCESS BECAUSE OF THE SERVICES THEY PROVIDE TO US)?
1. Our Affiliates
We may also share the information described in this policy, like postal and email address, customer preferences, and purchase history within our corporate family so that our affiliates may market to you.
2. Contractors
We use third-party "back-office" contractors to help handle parts of our business because of their expertise, resources, or scale. They help us do things like fulfill orders, process payments, monitor and analyze site activity, maintain databases, administer and monitor emails, administer and send mobile messages, and provide consulting services.
Contractors may also assist us in hosting microsites, our mobile web sites and Tahoe Beach pages on social media sites where you may provide personal information about you and others you know; and where they may observe information about you in the same way as described above.
3. Law Enforcement and Emergency Response
We may disclose specific information about our Web-site visitors if we have a good-faith belief that it's necessary or authorized under the law to protect our customers, the public, or our business.
4. Sale or Merger
In the event we sell or transfer all or a portion of our business assets, consumer information may be one of the business assets that are transferred as part of the transaction.
WHAT CHOICES DO YOU HAVE OVER HOW YOUR INFORMATION IS USED?
1. Email
If at any time you'd like to stop future delivery of our email offers, simply call (775)339-1557 or email us at Cherise.Tahoe@gmail.com with "Remove Customer Information" in the subject line. This will stop future email offers from us, but won't stop operational or transactional messages such as email confirmations of your online orders, or customer service communications.
2. Cookies and Online Network Advertising
You may always choose to block cookies or even clear cookies from your computer. Simply follow your browser's instructions on how to block and clear cookies. Note that blocking cookies may not block the "first-party" cookies that are placed on your computer when you visit this site. By first-party cookies, we mean those cookies (whether placed by us or a contractor) that help us see how visitors use our site, and enable us to deliver our ads on our site (as opposed to ads on an online advertising network of third-party Web sites). Clearing cookies after each visit here will prevent observations from multiple sessions being aggregated over time. Please consider the consequences of blocking or clearing cookies. Many Web sites rely on their cookies to provide you with services or features that you have requested or expect.
6. Our Affiliates
If you would like to request that our affiliates do not use your name, postal address, email address and purchase information for marketing purposes, please contact us at (775)339-1557 or Cherise.Tahoe@gmail.com to make a request.
WHAT IS THE POLICY FOR VISITORS FROM OUTSIDE THE U.S.?
All our online channels are based in the U.S. This privacy policy governs the information collected at this site or the online channel where the policy is displayed or linked, irrespective of where you're located when you access it, browse it, interact with it, and make purchases through it (including those that are shipped to addresses outside the U.S.). This means your personal information may be stored outside of the province, state, and/or country in which you reside, and processed by us, an affiliate or a third-party service provider as described in this privacy policy. Moreover, U.S. governmental bodies that have jurisdiction (e.g., the courts and law enforcement agencies) may be entitled to access your personal information.
HOW MAY I ACCESS AND UPDATE MY PERSONAL INFORMATION?
We prefer to keep your personal information accurate and up-to-date. You may update or modify your billing- and shipping-related information by calling or emailing us.
HOW DO WE ADDRESS CHILDREN'S PRIVACY?
We do not knowingly collect or maintain information provided by children under the age of 13.
HOW DO WE SECURE YOUR INFORMATION ON OUR SITE?
This Web site has the following types of security measures: coming soon.
While we implement the above security measures on this site, you should be aware that 100% security is not always possible.
WHOM MAY YOU CONTACT WITH QUESTIONS OR CONCERNS?
If you have questions or concerns with respect to our Privacy Policy, please feel free to contact us.
WHO ADMINISTERS THIS POLICY?
The owner and operator of Tahoe Beach administers this policy. You may write to this person at:
Tahoe Beach
c/o Cherise Smith
3170 US Hwy. 50, Suite 10
South Lake Tahoe, CA 96150
USA
WHEN WAS THIS POLICY LAST UPDATED?
This privacy policy is effective September 30, 2013.